Set clear boundaries around channel context

Customer conversations, bot or community business scenarios.

Prerequisite: Connection method, account permissions and group scope need confirmation.

Customer communication, service and consent-based outreach direction.

Prerequisite: Business Platform, provider, templates and conversation limits need confirmation.

Consent-based notifications, outreach and replies.

Prerequisite: Provider, geography, numbers, two-way messaging and opt-out scope need confirmation.

Customer communication, support and campaign direction.

Prerequisite: Sending and receiving, domain authentication, delivery limits and unsubscribe mechanism need confirmation.